Naizamuddin Shaik

Managed and configured policies in Microsoft Intune and Azure AD, ensuring secure and standardized device settings across the client's infrastructure.

Deployed and provisioned user devices using Windows Autopilot, enabling seamless onboarding and zero-touch enrollment workflows.

Executed multi-factor authentication (MFA) tasks, including configuration, user enrollment, and security token generation, enhancing overall security posture.

Administered Microsoft 365 (O365) licenses, optimizing resource utilization and ensuring compliance for all organizational users.

Migrated and archived departing user data to OneDrive and SharePoint, ensuring secure data retention and efficient access management.

Provisioned and managed SharePoint Online access for users and managers, including creating and configuring new SharePoint sites to support collaborative needs.

Monitored security alerts in Microsoft 365 Security Center, responding promptly with remediation actions like isolation and threat removal to maintain system integrity.

Documented standard operating procedures, technical configurations, incident resolutions, and root cause analyses, improving operational efficiency and knowledge transfer.

Administered over 70 domain controllers across multiple Active Directory domains, ensuring continuous system performance and availability.

Managed monthly patch maintenance for all domain controllers and management servers, enhancing system security and stability.

Implemented and maintained Group Policy infrastructure, aligning with organizational policies and guidelines to enforce security and configuration standards.

Created and provided role-based permissions to administrators, improving security and operational efficiency.

Performed AD trust creation and restored deleted objects from Active Directory Admin Center, maintaining data integrity and access.

Resolved complex DNS and mail flow issues, minimizing downtime and ensuring critical communication channels.

Analyzed and mitigated SPAM and Phishing emails, enhancing email security and user protection.

Managed and renewed all in-use certificates, preventing service interruptions due to expirations.

Installed and administered Windows family operating systems, configured shared drives, and managed centralized print servers.

Provided L1 technical support for Active Directory, effectively resolving user issues and maintaining system functionality.

Installed and configured ESXi Servers and administered Windows family Operating Systems, ensuring stable IT infrastructure.

Maintained anti-virus systems across all endpoints, protecting against malware and security threats.

Configured and troubleshot network issues using TCP/IP, ensuring reliable connectivity.

Supported MS Office installations and client machine integration into the domain, enhancing user productivity.

Performed system maintenance, upgrades, and hardware troubleshooting, minimizing system downtime.

Supported end-user applications and operating systems, resolving technical issues for diverse users.

Managed backups and restorations, ensuring data recovery and business continuity.

Maintained accurate assets inventory and documentation, supporting efficient IT resource management.